This intensive 120-minute workshop, taught by veteran attorneys from Blank Law & Technology, is designed to help protect organizations and employees against misjudgments and inappropriate conduct with respect to electronic mail, instant messaging, texting and other electronic communications.

Participants will learn to think about writing message content, format, layout, intonation, gestures, status, and formality before pressing “send.”  Participants will understand what is not appropriate, and why.

Workshops are offered at staff and supervisory/manager levels, and may be customized to respond to specific concerns.


Seminar materials include:

(i)    Common Email Pitfalls and Mistakes
(ii)    Inappropriate Messaging at Work
(iii)    Electronic Mail and the Law
(iv)   Drafting Professional Messages